Virtual Urgent Care - Brownsville - Valley Regional Medical Center
Urgent Care / Walk-In Clinic • Brownsville, TX
Ratings by platform
- MedicalRecords.com: 3.2 out of 5 (144 reviews)
- Vivian Health (professional staff perspective): 3.5 out of 5 (21 reviews)
What patients say
Patients praise
- Friendly and attentive nursing and medical staff reported by some patients
- Positive experiences with specific clinical staff members
- Generally satisfactory care for maternity services reported by some patients
- Cleanliness and facility environment praised by some visitors
Common complaints
- Long wait times in the emergency room
- Concerns about staff communication and responsiveness
- Perception of lack of empathy or bedside manner in some instances
- Negative experiences with administrative processes or patient registration
In patients' words
"After waiting 6 hours in the ER I was moved to a room. The mattress was worn beyond help. Very uncomfortable. Everyone was friendly and helpful."
— LocalityBiz reviewer"I had a very bad experience... The doctor was very inconsiderate and showed no empathy... Very disappointed with the staff and treatment."
— MedicalRecords.com reviewer"Best hospital in my opinion. Had both kids there. Every time I've gone to ER it's always a good experience. Nurses and doctors are very attentive and friendly."
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