New Horizon Health Center | Community Health Center
Primary Care • Brownsville, TX
Ratings by platform
- Nursa: 4.0/5.0 (Nursa) (305 reviews)
What patients say
Patients praise
- Helpful support for low-income individuals
- Caring and patient medical staff and pharmacists
- Comprehensive range of medical services provided
Common complaints
- Long wait times for appointments and pharmacy services
- Poor customer service and unprofessional staff attitudes
- Difficulty contacting the center by phone
- Allegations of inadequate medical treatment or failure to perform necessary diagnostics
- Frustration with administrative processes, such as registration requirements
In patients' words
"This place should shut down immediately! I walked in since 2:05 Pm and was seated and had me waiting in the waiting area to be seen. At 4:50 PM the front desk told me that since i was a new patient i needed to be registered online. I'm very upset this was not told at the beginning... NEVER STOPPING HERE AGAIN AND REPORTING THEM TO HEALTH AND HUMAN SERVICES."
— Charlene Martinez, review aggregator"Everyone here is kind and helpful and very patient with me when i struggle to remember what they just told me they repeat it again with a great attitude. The pharmasist gives me advice shes the best and so is everyone here. This is the best place ive ever been and i feel cared for."
— Shortcake, review aggregatorMore clinics in Brownsville
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