Avera Medical Group Specialty Care — Brookings, SD
Neurology • Brookings, SD
Ratings by platform
- Aggregated reviews (e.g., BirdEye, Owldali): 3.4 out of 5 stars (Approximately 47-58 reviews total across aggregated platforms)
What patients say
Patients praise
- Praise for dedicated and caring medical staff/doctors
- Appreciation for bedside manner and clinical skills of specific employees
Common complaints
- Dissatisfaction with billing processes and lack of affordable payment plan options
- Complaints regarding staff behavior, including reports of rudeness by front desk and nursing staff
- Concerns regarding service inefficiencies and potential misdiagnoses
In patients' words
"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan... They refused and were not nice about it."
— Birdeye review"Refused to stitch my daughter's lip in the ED because they didn't want liability due to her having surgery a week prior... Will absolutely never go back to this ED."
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