Avera Dermatology — Brookings
Dermatology • Brookings, SD
Ratings by platform
- Birdeye (Aggregate of Google and Facebook reviews for Avera Medical Group in Brookings): 3.4 out of 5 stars (58 reviews)
What patients say
Patients praise
- Recognition for caring staff members in certain departments
- Praise for the medical care provided by some physicians
- Efficient handling of administrative tasks by specific employees
Common complaints
- Reports of rude or unprofessional behavior by staff and nurses
- Dissatisfaction with billing processes and lack of flexible payment plans
- Frustration regarding appointment availability and wait times for urgent concerns
- Concerns about service inefficiencies and perceived lack of empathy
In patients' words
"Calling to schedule an appointment out of concern for melanoma should not be met with inhumane and rude behavior... Saying that you are booked out until July with no other alternative is unacceptable!"
— LocalityBiz review for Avera Dermatology — Brookings"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan."
— Birdeye review for Avera Medical Group in BrookingsMore clinics in Brookings
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