9139 broadway, brookfield, il 60513 - MinuteClinic
Urgent Care • Brookfield, IL
Ratings by platform
- CVS Official Website: 4.8 out of 5 stars (310 ratings)
- CVS (Spanish site): 4.8 out of 5 stars (159 ratings)
What patients say
Patients praise
- High quality of care from nurse practitioners and providers
- Efficient and fast service delivery
- Professional and knowledgeable staff
- Compassionate and caring approach towards patients
- Ease of scheduling appointments in most cases
Common complaints
- Technical issues with the online appointment scheduling system
- Concerns regarding mandatory credit card information on file for insurance-covered services
- Negative staff interaction/communication issues during check-in process
- Patient concerns regarding lack of consent for specific tests
In patients' words
"Provider was pleasant, efficient and very knowledgable. also listened!"
— CVS Official Website Patient Review"I didn't like that I HAD to put my credit card info on line before confirming I had arrived at the minute clinic. My insurance covers my vaccines 100% so no need for that."
— CVS Official Website Patient Review"Never gave my consent to a strep throat test. The kiosk wasn't working that day so I tried to explain to the worker that I couldn't check in but she kept..."
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