Imaging Near Me in Brookfield, WI - Ascension
Radiology • Brookfield, WI
Ratings by platform
- Birdeye (Aggregate of various platforms): 3.9 out of 5 stars (537 reviews)
- Birdeye (for Ascension Elmbrook Pavlic Center): 2.2 out of 5 stars (9 reviews)
What patients say
Patients praise
- Efficiency and timeliness of certain routine services like mammograms reported by some patients
- Courteous and professional front-desk staff in certain departments
- Praise for specific doctors' bedside manners, clarity in explanations, and thoroughness
- General appreciation for the skill of specific medical specialists
Common complaints
- Reports of disorganized administrative processes and appointment scheduling issues
- Concerns regarding billing transparency and confusing billing statements
- Communication gaps between patients and medical staff regarding diagnoses or procedures
- Instances of long wait times or delayed appointments
- Patient dissatisfaction with specific clinical care experiences or bedside manner
In patients' words
"I have never had anything but a great experience with both the timeliness of the appointments and the people that do the mammograms. They are so efficient..."
— Patient review of Pavlic Center"While the front desk staff were excellent—courteous and professional—the actual treatment experience was highly disappointing... Reports and assessments should follow treatment—not replace it."
— Patient review of medical services in Brookfield"I then had the worst billing experience of my life. Two separate bills, none of which made any sense and when I tried to call and figure it out, customer service had no details."
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