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The Family Doctors

Primary Care • Brookfield, IL

★★★★☆4.3/574 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. David Olson): 4.6/5 (9 reviews)
  • Healthgrades (Dr. John Ostergaard): 3.6/5 (22 ratings)
  • Vitals (Dr. Joanne R. Brooks): 3.5/5 (5 reviews)
  • Birdeye (The Doctor's Office): 4.8/5 (38 reviews)

What patients say

Patients praise

  • Compassionate and attentive care
  • Time spent listening to patient concerns
  • Cost-effective and accessible care options
  • Long-term provider-patient relationships

Common complaints

  • Wait times or accessibility issues for some patients
  • Mixed reviews regarding staff or specific patient experiences

In patients' words

"Dr. John Ostergaard has been our family physician for almost 20 years and he has been a rock for our family. He has constantly shown how much he cares for each of us. The professionalism standard has been the highest possible."

— Healthgrades review for Dr. John Ostergaard

"When the traditional healthcare system failed me, Dr. Dall spent more time with me in doctor visits and followup than any other doctor ever has. They truly care about you."

— Birdeye review for The Doctor's Office

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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