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Brookfield - Freedom Physical Therapy Services

Physical TherapyBrookfield, WI

★★★★★4.8/5142 reviews across 2 platforms

Ratings by platform

  • Trustindex.io: 4.8/5 (132 total across network)
  • BestProsInTown: Not explicitly averaged, but generally high rating referenced (22 reviews specifically for Brookfield clinic)
  • Yelp: 4.2/5 (10 total across network)

What patients say

Patients praise

  • Highly knowledgeable and expert physical therapists
  • Effective treatment plans tailored to individual needs
  • Friendly, welcoming, and compassionate environment and staff
  • Clear communication on progress and accommodating scheduling
  • Successful patient outcomes for various conditions (e.g., chronic pain, post-injury recovery)

Common complaints

  • Concerns regarding billing transparency and fees for missed appointments
  • Difficulty in communicating with the billing department
  • Issues with insurance coverage notification and cost increases
  • Occasional complaints regarding administrative staff helpfulness

In patients' words

"From day one, my therapist Trenton approached my condition with care, patience, and expertise, and I felt I was immediately in good hands. ... I’ve made significant improvements in both pain and range of motion with his help."

LocalityBiz patient review

"I am upset with how little of communication there was about the expense of missed appointments. I do not think it is fair to patients."

Trustindex patient review

"Front desk walked me through all my insurance needs AFTER speaking to them to ensure no surprises. Friendly, warm and welcoming. Well done team!"

LocalityBiz patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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