Our Brookfield Urgent Care Center in WI - Concentra
Occupational Health • Brookfield, WI
Ratings by platform
- Yelp: 2.4 to 2.5 out of 5 stars (11 reviews)
- Facebook: 82% recommend (17 reviews)
What patients say
Patients praise
- Clean facility
- Effective medical care for certain procedures (e.g., stitches)
- Some staff members described as kind and helpful
Common complaints
- Rudeness and lack of professionalism from front desk staff
- Long wait times for short procedures
- Complaints regarding phlebotomy/blood draw techniques and pain
- Concerns over pre-employment screening processes and documentation protocols
- Dissatisfaction with bedside manner and communication from medical providers
In patients' words
"The front desk check-in was very unpleasant—the woman working there was extremely rude and impatient... her attitude made me feel like any wrong word would get my appointment canceled."
— LocalityBiz (via patient review)"I don't think I have EVER been treated as well as I was at Concerta in Brookfield Wi! The Drs were warm and I felt so cared for."
— MapQuest (via Yelp review)More clinics in Brookfield
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