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Department of Urology - Patient Care - Montefiore Einstein logo

Department of Urology - Patient Care - Montefiore Einstein

UrologyBronx, NY

★★★★★5.0/523 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report (Urologists): 5/5 (7 reviews)
  • Zocdoc (Dr. Kara Watts): 4.94/5 (16 reviews)
  • Vitals (Dr. Norman Z. Kahan): 5.0 (2 reviews)

What patients say

Patients praise

  • Highly regarded clinical expertise and leadership
  • Positive experiences with individual urology specialists
  • Modern, state-of-the-art treatment technology
  • Professional and polite care from specific providers

Common complaints

  • Long wait times
  • Unprofessional or uncaring staff interactions
  • Lack of communication from hospital staff
  • Facility cleanliness concerns

In patients' words

"Utterly unprofessional everytime I come here and on this occasion the staff is uncaring and neglectful."

MyMediTravel (Patient review of Montefiore Medical Center)

"Dr Sapan Poiepalle,has been my Dr for many years.He is polite, courteous, and listened to any concerns.I would not see another Dr unless he's unavailable."

rater8 (Patient review of Dr. Sapan Polepalle)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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