PRIMARY CARE CLINICS: EAST BRONX
Primary Care • Bronx, NY
Ratings by platform
- Oak Street Health (Simpson Primary Care): Mixed rating based on 182 reviews (182)
- BronxCare Medical and Dental at Poe: 2.5 out of 5 stars (186)
- Perry Avenue Family Medical Center: 4.5 out of 5 stars (600+)
- Dr. Rikhil Kochhar: 4.8 out of 5 stars (19)
- Dr. Andrea Perez (Certainly Health): 4.54 out of 5 stars (207)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable physicians who explain conditions clearly
- Friendly and helpful supporting nursing and lab staff
- Convenient "one-stop" medical services in some facilities
- Prompt service reported by some patients at specific locations
- Professional and kind front-desk staff at certain practices
Common complaints
- Long wait times, sometimes extending several hours
- Poor communication from office staff, including failure to return calls or provide follow-ups
- Difficulties with scheduling, including issues with insurance verification or being turned away without being seen
- Rudeness or unprofessionalism among front desk and administrative staff
- Overcrowded waiting areas raising safety concerns
In patients' words
"Excellent service, starting from the front desk... Dr. Andrea Perez herself, all her office staff are very kind and professional. They make me feel listened to, cared for."
— Certainly Health patient review for Dr. Andrea Perez"While Dr. Lee- Rey is a good doctor, however, the wait time is horrendous (can wait an average of 2 or more hours)."
— Healthgrades patient review for Dr. Elizabeth Lee-Rey"I came to the office for nothing. They wasted my time.>:("
— LocalityBiz review for Essen Health Care"Very unsafe neighborhood for staff and patients. Building overcrowded and unsafe in this time of covid."
— LocalityBiz review for Montefiore Family Health CenterMore clinics in Bronx
Primary Care Doctors & Physicians in The Bronx, NY
Patients praise: Providers who are attentive, active listeners, and take time to address concerns · Effective communication and clear explanations from doctors.
Bronx Health Centers
Patients praise: Some specific medical staff (e.g., pulmonologists) are noted as good · Positive experiences with community health programs and social support services (e.g., Bronx Community Health Network).
Eastchester - New York Cancer & Blood Specialists
Patients praise: Knowledgeable and professional medical staff/doctors · Kind, helpful, and accommodating personnel.
East Bronx - The Dermatology Specialists
Patients praise: Professional and knowledgeable medical providers · Clean and well-maintained facility ambiance.
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