Gynecology & Women's Health Services - Essen Health Care
Obstetrics and Gynecology (OB-GYN) • Bronx, NY
Ratings by platform
- Birdeye (Parkchester): 2.2/5 (29 reviews)
- Birdeye (1550 University Ave): 3.5/5 (237 reviews)
- Birdeye (Riverdale): 3.5/5 (204 reviews)
- Solv (McGraw Ave): 4.4/5 (68 ratings)
What patients say
Patients praise
- Some individual doctors or medical staff are described as nice or professional
- Convenience of multiple locations and urgent care availability
Common complaints
- Poor, unprofessional, and dismissive front desk and administrative staff
- Long wait times and difficulty scheduling or keeping appointments
- Concerns regarding billing practices and potential for incorrect charges
- Lack of effective communication between staff and patients
- Difficulties in obtaining necessary medical referrals or form completions
In patients' words
"Customer service at front desk is horrible. Patients are typically not acknowledged as they wait to be called and checked in... Poor inappropriate service."
— LocalityBiz review"Avoid Essen at all costs. They will botch your appointments, and attempt to charge for services not received. A total nightmare!!!"
— WebMD review"The doctors are very nice. However, the front desk ppl are some of the nastiest, unprofessional people you'll ever meet."
— Birdeye review (Riverdale)More clinics in Bronx
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