Infectious Diseases - BronxCare Health System
Infectious Disease • Bronx, NY
Ratings by platform
- Birdeye (aggregating Google and BBB reviews): 2.4 out of 5 stars (based on 790 reviews) (790)
- CareTransparency (Patient Satisfaction Score): 81 out of 100 (Not explicitly stated total count)
What patients say
Patients praise
- High patient satisfaction scores in some specific metrics
- Some providers noted for being compassionate and personable
Common complaints
- Long wait times for appointments and in the emergency room
- Concerns regarding thoroughness of case reviews by some providers
- Issues with communication, such as delays in sharing test results
In patients' words
"A truly nightmarish experience. Prepare to wait more than 2 hours for 7th floor orthopedics. They will book your appointment and literally make you wait forever."
— Birdeye review"Is pleasant and personable. Answers your questions thoroughly. Does not call with results, but waits until next appointment to share test results (this can be a few weeks). She is extremely busy and twice in recent appointments I felt she had not reviewed my case details carefully."
— Healthgrades review regarding a provider at BronxCareMore clinics in Bronx
Meet the Infectious Diseases Team - Montefiore Einstein
Patients praise: Highly specialized expertise in complex cases, including infectious diseases and transplant-related infections · Strong collaborative and multidisciplinary care approach among specialist teams.
Eastchester - New York Cancer & Blood Specialists
Patients praise: Knowledgeable and professional medical staff/doctors · Kind, helpful, and accommodating personnel.
East Bronx - The Dermatology Specialists
Patients praise: Professional and knowledgeable medical providers · Clean and well-maintained facility ambiance.
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