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Broken Arrow Urgent Care - Premier Family Care

Urgent CareBroken Arrow, OK

★★★★☆4.0/5358 reviews across 2 platforms

Ratings by platform

  • Trucker Guide: 2.8 out of 5 (54)
  • Birdeye (Aggregate): 4.2 out of 5 (304)
  • MapQuest: Not explicitly rated but contains mixed reviews (14)

What patients say

Patients praise

  • compassionate and attentive doctors
  • friendly and helpful staff interactions in some instances
  • timely care for some patients
  • effective medical recommendations and prescriptions

Common complaints

  • long wait times
  • unprofessional or dismissive staff/providers
  • poor communication or lack of engagement by providers
  • disorganization in front office management

In patients' words

"I would not recommend this facility if you want to develop a close relationship with provider. I’ve been going to them for years... you have to sit and wait forever..."

Trucker Guide Review

"Do NOT waste your time or money at this JOKE of an urgent care!!!! Saw Theerman... he was so unprofessional he didn't even introduce himself."

MapQuest Review

"Dr. Iven is the best! She always takes the time needed to listen to me... She's compassionate and caring. Favorite doctor ever!"

Trucker Guide Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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