Lab Testing in Brockton, MA
Laboratory Services • Brockton, MA
Ratings by platform
- LabDraw: 4.11 out of 5 (for a specific Quest location) (9 reviews)
- Yelp (National Brand): 2.6 out of 5 (25,453 reviews (national))
- Boston Consumers' Checkbook: Variable (Ratings available via subscription) (56 and 10 reviews respectively)
What patients say
Patients praise
- Professional and kind staff at some locations
- Clean facilities
- Efficient, quick service reported by some patients
- Ease of drawing blood/venipuncture success
Common complaints
- Long wait times
- Poor customer service and unhelpful staff
- Confusing billing and unexpected invoices
- Difficulty reaching human support due to automated systems
In patients' words
"This lab is by far the best I've EVER been to. It's ALWAYS clean, they NEVER have problems finding my veins and I NEVER have to wait ..."
— Yelp review for Labcorp in Brockton"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
— Trustpilot review for Quest Diagnostics (National)More clinics in Brockton
Locations
Patients praise: Friendly and helpful staff and nurses · Easy online booking and check-in systems.
Urgent Care & Walk-in Clinic in Brockton, MA
Patients praise: convenient and easy-to-use online booking and check-in systems · clean and comfortable facilities.
Bethel Family Medicine: Family Medicine: Brockton, MA
Patients praise: Thorough and attentive doctors who listen to patients · Caring and professional staff.
Dentist Brockton MA | Making Quality Dentistry Affordable
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists.
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