South County Health | Urology Care
Urology • Bristol, RI
Ratings by platform
- US News (for providers affiliated with South County Hospital): 3.7 / 5 (77 reviews)
- WebMD (for Dr. Katelyn Johnson): 5.0 (12 ratings)
What patients say
Patients praise
- many patients report high professionalism and kindness from specific providers like Dr. Katelyn Johnson
- long-term patients express satisfaction with care received over many years
- some patients report successful surgical outcomes
Common complaints
- reports of poor patient care and unhelpful staff
- complaints regarding surgical experiences and post-operative complications
- issues with appointment scheduling and wait times
- broader community concerns and press regarding systemic management and physician turnover at South County Health
In patients' words
"The entire staff at South County Health Urology are extremely nice and courteous. Dr Johnson is easy to talk to, listens, and explains things thoroughly and was tremendously understanding and helpful with my medical needs."
— WebMD patient review for Dr. Katelyn Johnson"A colleague of Dr Heffernan, performed a surgery in less than 8 minutes (per the record) and only placed a stent in me, and did not remove the obstructed stone? ... I was back in the ER , two days later in severe pain. When I questioned the Dr, her attitude was something that you would never expect from a professional!"
— LocalityBiz patient review"Very poor care, last time the nurse wouldn't even tell me her name, very unhelpful! Not a good choice."
— WebMD patient review for South County UrologyMore clinics in Bristol
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