Bristol, TN | Urgent Care - Fast Pace Health
Urgent Care • Bristol, VA
Ratings by platform
- Birdeye (Bristol location specific): 4.9 out of 5 stars (335 reviews)
- PissedConsumer (Company-wide): 1.4 out of 5 stars (9 reviews)
- Yelp (Company-wide): 2.4 out of 5 stars (7 reviews)
- Better Business Bureau (Company-wide): F rating (127 complaints (past 3 years, company-wide))
What patients say
Patients praise
- some reports of helpful and amazing individual staff members
- generally high aggregate rating on certain review platforms like Birdeye
Common complaints
- billing and payment disputes
- difficulties with insurance or hidden fees
- poor customer service communication
- long wait times
- inconsistent quality of care or misdiagnosis concerns
In patients' words
"I went to Fast Pace Health for treatment of an infection on my leg. I delt with a nurse named [REDACTED]. She was amazing to work with. ... It seems to me they just did not want to deal with me? This seems like a very poor business practice and terrible patient care."
— Better Business Bureau Complaint"I ended up in the Emergency Room because of gross negligence on behalf of Fast Pace Health."
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