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Urgent Care / Walk-In Clinics • Bristol, RI
Ratings by platform
- Hartford HealthCare-GoHealth Urgent Care (Solv/Zocdoc): 4.46/5 (Overall rating across doctor/wait time/bedside manner metrics) (8,663 (Total ratings for Hartford HealthCare-GoHealth))
- South Bristol Community Hospital Urgent Care (UK): Generally low/mixed sentiment reflected in reviews for South Bristol Community Hospital Urgent Care (80 (Google reviews))
What patients say
Patients praise
- Professional, thorough, and compassionate care from medical providers (PAs, doctors, nurses) once seen
- Efficient check-in-to-treatment process, especially for those who experience shorter wait times
- Convenient availability, including 7-day-a-week operations and walk-in options for non-emergency issues
- Helpful, kind, and friendly support staff in specific positive experiences
Common complaints
- Reports of rude, unhelpful, or dismissive staff interactions at check-in desks
- Long wait times and difficulties in getting appointments or receiving timely care
- Concerns regarding billing issues, failure to provide promised refunds, and lack of clarity on services provided before payment
- Facility maintenance issues including cleanliness and outdated appearance
In patients' words
"Patients consistently rave about their exceptional experiences... clean and welcoming environment, friendly staff, and efficient healthcare services."
— Hartford HealthCare-GoHealth Urgent Care review consensus"Receptionists all have attitudes, no one is helpful... it’s dirty and to top it off after an hour of waiting with an appointment I never got seen I asked for a refund and left."
— Patient review of Med-Help Urgent Care (Bristol, CT)"Incredibly rude nurse at the front desk of the urgent care centre, wouldn’t give my wife the time of day, skipped past her questions or gave sarcastic rude responses."
— Patient review of South Bristol Community Hospital (UK)More clinics in Bristol
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