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Watauga Orthopaedics | Orthopedic Surgery Johnson City ...

Orthopedics & Sports MedicineBristol, TN

★★★☆☆2.9/533 reviews across 2 platforms

Ratings by platform

  • Yahoo Local: 3.0/5.0 (18 reviews)
  • Apple Maps/Yelp: 2.7/5.0 (15 reviews)
  • Facebook: 98% recommend (1,342 reviews)

What patients say

Patients praise

  • Effective surgical outcomes for back and knee procedures
  • Professional, kind, and attentive medical staff and physicians
  • Clean, spacious, and welcoming facility environment
  • Efficient check-in process and timely care in many instances

Common complaints

  • Perceived lack of competence or effective treatment plans in certain cases
  • Challenges with administrative, scheduling, and automated communication systems
  • Concerns regarding costs and billing for uninsured patients
  • Occasional complaints about bedside manner or lack of clear communication

In patients' words

"I cannot say enough good things about this practice! The check in process is smooth, every staff member seems kind, and so efficient."

LocalityBiz

"Needless to say I do not think they are competent enough or willing to look away from there phones to actually help anyone. I left with more answers than what I went in with before."

LocalityBiz

"Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my back. My life is much improved."

Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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