Cancer Care Programs | Kent Hospital
Hematology/Oncology • Bristol, RI
Ratings by platform
- U.S. News & World Report (Kent Hospital, RI): 3 out of 5 stars (Patient Experience Score) (38 reviews (Oncology-related))
- Yelp (Kent Hospital, RI): 1.8 out of 5 stars (139 reviews)
What patients say
Patients praise
- Many patients report positive experiences with nursing staff and personal care touch points
- High performing ratings for specific cancer-related surgeries (e.g., at Kent Hospital in RI)
- Improvements in cancer information and support services noted in regional NHS surveys (e.g., in Bristol)
Common complaints
- Concerns regarding waiting times for care
- General patient frustrations with hospital communication and processes
- Formalized complaints procedures are sometimes necessary when local resolution fails
In patients' words
"from the nurse who called for me to come to the back down to the IV nurse who set me up, are complexity wonderful!"
— Yelp Review (Kent Hospital, RI)"The information and support I continue to receive is exceptional and I am pleased to see the survey results show other patients are positive about the level of information support they receive."
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