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Federally Qualified Health Center • Bristol, VA
Ratings by platform
- Trustburn (Bristol Community Health): 4.1 out of 5 stars (11 reviews)
- BestProsInTown (Bristol Community Health Center, VA): Generally favorable/positive (82 reviews)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable providers
- Whole-person, integrated care approach (medical and behavioral)
- Helpful support services (community health workers, advocacy)
- Clean and organized facility environment
- Accessible and affordable care (e.g., sliding fee scale)
Common complaints
- Long wait times
- Rude or unprofessional administrative staff/receptionists
- Dissatisfaction with some medical providers (disinterested or disrespectful)
- Difficulty with pharmacy/medication coordination
In patients' words
"The first time I walked through the doors of Healing Hands, I anticipated a brief appointment to get needed prescriptions, but it turned out to be much more. My appointment was a 40-minute, all-encompassing discussion of my health with a truly remarkable doctor who took the time to ask questions, listen, and show genuine compassion."
— Healing Hands Health (Patient Story)"The doctors and nurses were professional and attentive. I appreciated their thoroughness and willingness to answer my questions. The clinic was clean and well-maintained. The only downside was the long wait time, but that can be expected in a busy healthcare facility."
— Trustburn (User review for Bristol Community Health)"The 2 stars are for the administrative staff and nurses. They have always treated me with great respect. I have seen two different doctors there and both were disinterested, disrespectful and never helped me resolve the health issues that I've been having."
— LocalityBiz (User review for Bristol Community Health Center, VA)More clinics in Bristol
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