Behavioral Health & Counseling Clinic – Bristol
Behavioral Health/Mental Health • Bristol, TN
Ratings by platform
- Birdeye (aggregating Google reviews): 2.9/5 stars (55 reviews)
- Recovered.org: 3.16/5 stars (Not explicitly specified)
What patients say
Patients praise
- Some staff members described as warm, welcoming, and non-judgmental
- Positive experiences with specific individual therapists
- Dedication of some doctors appreciated by long-term patients
Common complaints
- Difficulty reaching staff or getting call backs
- Poor communication and unresponsive billing departments
- Perceived lack of personalized care or "just a number" mentality
- Dissatisfaction with medication management or prescribing practices
- Scheduling and waitlist challenges
In patients' words
"I have been trying to have Frontier Health. Get me into a drug treatment program for months now. They told me that a woman would be calling me to talk to me about this. I believe that I must have missed the call. So I'm going to call Bristol Behavioral Health Services right now. To see just what's going on with this person that's supposed to be calling me."
— Frontier Health Bristol Behavioral Health Services (Birdeye)"A woman called Heather barked at me that it was group or nothing. I politely told her "no thank you." They did not even talk to me. Heather made it quite clear they had to fill a quota and I was just a number."
— Bristol Health Counseling Center (LocalityBiz)More clinics in Bristol
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