Drug & Alcohol Rehab Center Serving Bristol, VA
Addiction Treatment • Bristol, VA
Ratings by platform
- The Rehab Center at Bristol: 3.0 out of 5 stars (CareListings/SeniorCare.com) and 2-star CMS rating (NursingHomeDatabase.com) (76 reviews (CareListings); 10 formal complaints on record (NursingHomeDatabase.com))
- Southwest Virginia Recovery (Note: Listed as permanently closed): 5.0 out of 5 stars (Google) (3 reviews)
What patients say
Patients praise
- Some praise for specific staff members in activities or memory care units
- Recognition for evidence-based addiction treatment programs in the region
- Facility-specific commendations for compassion in select departments
Common complaints
- Reports of inadequate patient care and neglect
- Concerns regarding post-discharge instructions and follow-up care
- Staff responsiveness and accountability issues
- Documentation of multiple formal complaints and inspection deficiencies
In patients' words
"This was an awful mistake. My mom ended up dying here. Please thank twice before you put your loved one here. Dogs in shelters get more treatment and compassion than they give their residents."
— CareListings / SeniorCare.com (The Rehab Center at Bristol)"Memory Care is fabulous...5 stars for sure. Thank you for your loving and compassionate care! LTC is a nightmare."
— CareListings (The Rehab Center at Bristol)More clinics in Bristol
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