Find Psychiatrists In Brea, California - LifeStance Health
Psychiatry • Brea, CA
Ratings by platform
- Birdeye: 4.7 out of 5 stars (90 reviews)
What patients say
Patients praise
- Patients often feel heard, respected, and genuinely cared for by individual providers
- Appreciation for knowledgeable and professional mental health staff
- Convenient access to both in-person and telehealth appointments
- Helpfulness of local administrative and scheduling staff in some instances
Common complaints
- Persistent billing discrepancies and insurance verification errors
- Difficulty reaching customer service or billing departments for resolution
- Reports of unexpected charges and debt collection issues
- Frustration with appointment scheduling, cancellations, and long hold times
In patients' words
"I absolutely love my therapist. She truly hears me and asks exactly the right questions to get me moving in a healthier mental space. I look forward to every apt. Only negative aspect is the app this company uses. They can't seem to fix my insurance and they keep trying to charge the wrong amount."
— LocalityBiz reviewer"I am at my wit's end with this company. No one will help me, everyone is confusing, they keep charging me and adding to my balance to no end. I believe they didn't apply the insurance in a timely manner, and now my insurance won't accept it, which isn't my fault."
— Better Business Bureau complaint (LifeStance corporate profile)More clinics in Brea
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