St. Jude Heritage Primary Care - Brea
Internal Medicine • Brea, CA
Ratings by platform
- Yelp/Apple Maps: 2.8 out of 5 stars (based on 41 reviews) (41 reviews)
What patients say
Patients praise
- Clean and modern medical office facilities
- Professional and caring interactions with some individual physicians
- Efficient and attentive care from certain members of the staff
Common complaints
- Difficulties booking appointments and long wait times for visits
- Dissatisfaction with administrative staff responsiveness and customer service
- Concerns regarding access to specialists and overall organizational size/bureaucracy
In patients' words
"Providence is too big to accommodate good service. Tried to get appts for my mom and I so we could establish a new primary doctor... Just tested positive for Covid and the soonest they can do a virtual visit is a week from today!!"
— Yahoo Local/Yelp User Review"Ngo,Andrew provider (MD) was really patient and understanding, he showed he was caring during my visit. He listened and was knowledgeable."
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