Weight Loss - CoxHealth
Medical Weight Loss • Branson, MO
Ratings by platform
- Healthgrades (Cox Medical Center Branson): Patient Experience rating shown as 71% recommend / patients rating 9 or 10 (details vary by metric on page) (Not explicitly stated on the snippet provided (page discusses multiple patient experience percentages).)
- U.S. News (Cox Medical Center Branson): 89% recommend (willing to recommend) (Not provided in snippet.)
- Momentary Labs (Cox Medical Center Branson): Overall 4 out of 5 star satisfaction rating (648 patient surveys completed)
- MyPeptideMatch (CoxHealth Weight Loss and Advanced Surgery Center): 4.3 rating (13 Google reviews)
What patients say
Patients praise
- Generally positive hospital experience metrics (recommendation rates and high patient experience percentages)
- Supportiveness/communication strengths reported in patient experience breakdowns
- Availability of medical and multidisciplinary weight-loss options (medical weight loss + bariatric surgical program)
Common complaints
- Complaints related to billing errors/difficulty resolving billing issues reported via BBB
- Patient reviews from a CoxHealth clinic context include dissatisfaction with follow-through, communication, responsiveness, and perceived billing for limited interaction
- Cleanliness identified as a potential area for improvement in CMS/HCAHPS-style experience data
In patients' words
"“Consumers contacting BBB about Cox Health primarily allege difficulty resolving billing errors…”"
— BBB complaints page for CoxHealth"“NP is great in appointments but the overall follow through… patient communication… is an atrocity… I was told they would ‘urgently’ take care of something and hours later they had done nothing.”"
— localitybiz review snippet for CoxHealth Diabetes & Endocrinology (Branson)"“cleanliness as an area for improvement, with 73.0% of patients stating that the hospital was always clean…”"
— Momentary Labs CMS/HCAHPS-style patient experience breakdown for Cox Medical Center BransonMore clinics in Branson
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