CoxHealth Family Medicine Branson
Family Medicine • Branson, MO
Ratings by platform
- Birdeye (CoxHealth Family Medicine Hwy 248): 2.9/5 stars (21 reviews)
- Cox Medical Center Branson (Momentary Labs/CMS Data): 4/5 stars (648 patient surveys)
What patients say
Patients praise
- Strong performance in patient satisfaction surveys for hospital care (CMS five-star rating)
- Effective communication between doctors/nurses and patients in hospital settings
- Compassionate and personalized care experiences noted by some hospital patients
Common complaints
- Difficulty scheduling lab appointments online and by phone
- Long wait times and unresponsive phone support for appointments
- Unprofessional behavior at the front desk, such as eating while assisting patients
- Perception of being unable to access routine prescriptions without unnecessary office visits
In patients' words
"This office has some issues. 1. Impossible to schedule a lab online. 2. Calls to make a lab appointment puts you on endless hold. 3. "0" to save your spot in queue doesn't work. Be prepared for hours of wait or no return call at all."
— Birdeye (Review of CoxHealth Family Medicine Hwy 248)"They took the time to understand me as a person, not just as a patient. That personal connection made all the difference."
— CoxHealth Content Hub (Patient story)More clinics in Branson
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