Braintree, MA - Orthopaedic Surgeon
Orthopedics • Braintree, MA
Ratings by platform
- Healthgrades (Dr. Andrew Chapman): 3.7 out of 5 stars (16 reviews)
- Vitals (Dr. James E. Phillips): 4.5 out of 5 stars (43 ratings)
- Yelp (Dr. Michael Elman): 1.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Effective surgical outcomes (e.g., knee/hand surgery)
- Professional and knowledgeable demeanor
- Good communication and bedside manner reported by some patients
- Successful recovery and pain relief
Common complaints
- Misdiagnosis or failure to identify issues
- Poor bedside manner or lack of compassion
- Long wait times and scheduling difficulties
- Rushed appointments
- Inadequate communication or listening to patient concerns
In patients' words
"ignored xrays and misdiagnosed condition. Suffered terribly for 2 years because of him. Stay clear or Chapman and Atrius/Harvard Van Guard"
— Healthgrades (Dr. Andrew Chapman)"Dr Phillips did my TKR in 2007 and I have been so happy ever since. I came to him after 5 years of pain and he immediately diagnosed my issue."
— Vitals (Dr. James E. Phillips)"I work in the medical field for over 19yrs . There is no compassionate , no caring , Shane on him very disappointed."
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