Braintree Eye Associates | Trusted Eye Doctors in ...
Ophthalmology • Braintree, MA
Ratings by platform
- Birdeye: 4.7/5 (844 reviews)
- LensCrafters local site: 4.8/5.0 (6,250 reviews)
What patients say
Patients praise
- Professional and thorough doctors (e.g., Dr. Herron, Dr. Arsenault)
- Friendly, accommodating, and supportive staff
- Efficient and clear communication during eye exams
- Convenient location and office environment
Common complaints
- Occasional reports of poor customer service or negative staff attitudes
- Issues related to scheduling or missed appointments
- BBB profile notes a failure to respond to a complaint
In patients' words
"I had a great experience at Braintree Eye Associates. The receptionist was welcoming and efficient, and the staff who prepared me for my exam were friendly and thorough. The examiner was outstanding—he explained every step clearly and made sure I understood the results at the end."
— Birdeye Review"Dr. Herron and the entire staff are just top notch! From the moment you walk in until they are wishing you a pleasant day upon your exit. The office and equipment is brand new, but the wisdom is old school. Simply the best around!"
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