Encompass Health Rehabilitation Hospital of Braintree
Neurology • Braintree, MA
Ratings by platform
- Birdeye: 4 out of 5 stars (183 reviews)
- Encompass Health official website: Not explicitly stated as a single aggregate star rating, but noted as having high volume of feedback (2,081 ratings and 770 comments)
What patients say
Patients praise
- High-quality physical therapy and rehabilitation programs
- Encouraging and caring nursing and medical staff reported by many patients
- Clean facility environment
- Effective support services and patient advocacy mentioned by some families
Common complaints
- Concerns regarding patient monitoring, particularly for basic needs like hydration, nutrition, and personal care
- Disagreements with discharge policies and perceived pressure to discharge patients prematurely
- Reports of unprofessional or incompetent staff interactions in some departments
- Experiences described as disorganized or lacking in quality care by some patients and families
In patients' words
"The therapy he received there was outstanding. They were very encouraging, which he greatly needed. ... The facility is immaculate and he even liked the food. A 10+++++ experience"
— Birdeye review"My dad did NOT get good care here. He wasn't even being monitored well when it came to whether he was drinking anything, eating anything, going to the bathroom... I feel bad for anyone that doesnt have an advocate."
— LocalityBiz review"I cannot say enough good things about this facility. Their nursing staff, Drs, medical assistants, and even the people that delivered my meals and cleaned my room were beyond perfect."
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