South Coast Dermatology | South Shore Dermatology Providers
Dermatology • Braintree, MA
Ratings by platform
- RateMDs: 2.7/5 (RateMDs, aggregate for practice) (Not explicitly stated beyond aggregate rating)
- Healthgrades: 19 ratings (Practice-level) (Not explicitly stated beyond rating count)
- BestProsInTown: Aggregate rating not explicitly provided; 106 reviews mentioned (106 reviews)
What patients say
Patients praise
- High praise for the clinical expertise, thoroughness, and professionalism of specific physicians and medical staff
- Compassionate and effective care for medical, surgical, and cosmetic dermatology needs
- Efficient skin cancer screenings and successful removal procedures
- Modern and well-maintained clinical environments
Common complaints
- Administrative and billing issues, including repeat billing after payment and credit reporting errors
- Long wait times for appointments and while in the office
- Difficulty reaching a live person by phone for routine scheduling or communication
- Concerns regarding bedside manner, compassion, and professional communication of some providers
- Negative experiences with front desk and administrative staff professionalism
In patients' words
"The South Coast Dermatology staff are amazing. The front desk staff are kind, the physicians are 10/10 recommend. When I went in for a consult the PA knew right away I had skin cancer & within weeks I was having it removed."
— LocalityBiz (South Coast Dermatology & Cosmetic Center)"We love Amy Chang, but it is impossible to call the front office to do any routine stuff... Front office and how they run business: 0 stars."
— LocalityBiz (South Shore Dermatology Physicians)"Billed multiple times to which I took care of immediately... and still continued to receive bills. They need a better system. Ended up affecting my credit in the long run."
— LocalityBiz (South Coast Dermatology & Cosmetic Center)"Zero stars !!!! South Shore Dermatology Physicians front desk staff and supervisor are rude and unfriendly!!! Terrible no people skills at all !!!"
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