Cancer Care - Newburyport - Anna Jaques Hospital
Cancer Care • Braintree, MA
Ratings by platform
- Healthgrades: 63% patient experience rating (Based on HCAHPS data)
- MedicalRecords.com: 3.1/5 stars (83 reviews)
What patients say
Patients praise
- Compassionate and professional care team members
- Effective cancer treatment and positive clinical outcomes reported by survivors
- Clear explanations of treatments from specialists
- Warm and welcoming environment in some departments
Common complaints
- Issues with visitor policies during treatment
- Frustration with administrative/scheduling processes
- Isolated reports of poor bedside manner or communication by some staff members
- Negative experiences in specific non-cancer departments (e.g., psychiatry/ER)
In patients' words
"Everyone there is awesome! Dr. Fung explains everything in a way you can understand and answers all your questions."
— LocalityBiz review"I’m very upset I came here with my husband to find out what his pet scan results were and I was told I couldn’t stay with him."
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