Coastal Orthopedics - Home | Coastal Orthopedics
Sports Medicine • Bradenton, FL
Ratings by platform
- Birdeye: 4.3 out of 5 stars (392 reviews (Birdeye/Google aggregated))
- Yelp (via Apple Maps): 2.3 out of 5 stars (100 reviews)
- Better Business Bureau (BBB): A+ rating
What patients say
Patients praise
- Professional and helpful medical staff and doctors
- Generally positive experiences with surgeries and physical therapy once patients receive care
- Effective and quality medical treatment once in front of providers
Common complaints
- Poor administrative, customer service, and scheduling experiences
- Long wait times for appointments and in-office visits
- Difficulties with patient portal, communication, and returning phone calls
- Concerns regarding insurance verification and billing practices
- Occasional dissatisfaction with clinical treatment outcomes or care plans
In patients' words
"HORRIBLE customer “service” and “scheduling”. Walked in for two different appointments, and told two times that “I didn’t have an appointment “. Absolutely the WORST place I’ve ever tried using."
— WebMD patient review"The staff and doctors once you get in front of them are great. But god help you if you need to call them or change an appointment. If you leave a message it will not be returned."
— Apple Maps / Yelp review"I actually love going there. The people are so nice and you're the most important one in front of them. Thank you for Corinne, taking care of my leg and my knee"
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