Box Elder Clinic | Monument Health - Dakota At Home
Primary Care • Box Elder, SD
Ratings by platform
- Birdeye: 4.9 out of 5 stars (12-14 reviews identified on Birdeye)
What patients say
Patients praise
- high overall patient satisfaction scores
- accessible location and services
Common complaints
- billing issues and complexity (e.g., billing as diagnostic instead of screening)
- disrespectful and unhelpful collections staff behavior
- perceived lack of transparent pricing/unexpected costs
In patients' words
"I have been met with extremely disrespectful and unhelpful behavior from their collections staff."
— Better Business Bureau complaint regarding Monument Health (system-wide)More clinics in Box Elder
Family Doctor in Box Elder, SD
Patients praise: efficient care · friendly staff.
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