Norton Children's Medical Group – Bowling Green
Pediatrics • Bowling Green, KY
Ratings by platform
- Norton Children's provider profile site: 5 out of 5 stars (specific provider) (Not specified (individual provider rating))
- ComplaintsBoard: 1.6 out of 5 stars (broader health system) (3 reviews and 4 complaints)
What patients say
Patients praise
- Providers listen carefully and explain things clearly
- Access to convenient services like same-day appointments, evening hours, and Saturday mornings
- Expanded local access to pediatric and primary care services
Common complaints
- Billing/pricing concerns (e.g., unexpected charges for preventive visits)
- General dissatisfaction with healthcare service experiences reported for the broader health system
- Unresolved complaints regarding administrative or service interactions
In patients' words
"Provider explained things clearly · Provider listened carefully · Provider gave easy to understand instruction · Provider knew important medical history."
— Norton Children's provider profile for Dr. Casey L. Miles"I made an appointment for a yearly preventive visit but I was charged : * PR Office Outpatient Visit $305 and 99396 Preventive Visit $360."
— ComplaintsBoard (General Norton Healthcare complaint)More clinics in Bowling Green
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