Women's Health and Newborn Services
OB-GYN • Bowling Green, KY
Ratings by platform
- Healthgrades: Dr. Karen Lyons: 3.08/5; Heather Parnell: 4/5 (via Healthgrades) (24 ratings for Dr. Lyons; 4 ratings for Heather Parnell)
What patients say
Patients praise
- Some patients report comfortable and positive experiences with specific providers and nursing staff
- Access to comprehensive services including high-risk pregnancy care and a NICU facility
- Availability of specialized support such as lactation consultants and social workers
- Use of modern technology like NICVIEW to support parents of NICU infants
Common complaints
- Reports of poor bedside manner, rudeness, and lack of compassion from some providers
- Complaints regarding rushed appointments and lack of adequate communication or explanations
- Reports of long wait times for appointments and difficulties in scheduling
- Concerns about unprofessional behavior, including judgmental or discriminatory remarks towards patients
- Specific allegations of privacy violations and medical negligence in isolated reports
In patients' words
"Worst bedside manner out of any physician I have ever visited in my entire life... She was demeaning and spoke to me like I was a complete idiot."
— Healthgrades (Patient review of Dr. Karen Lyons)"Heather Parnell is the best OBGYN in Bowling Green! Dr. Parnell is very nice and even the nursing staff was very helpful. Dr. Parnell also made me feel very comfortable in a not-so-comfortable setting."
— Healthgrades (Patient review of Heather Parnell, ARNP)"My friend and her baby almost died due to his negligence. He was asked to come to the room when she was literally crowing... he literally poked his head in and then shut the door in her face."
— Vitals (Patient review of Dr. Keith A. Hewitt)More clinics in Bowling Green
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