Med Center Health Neurology
Neurology • Bowling Green, KY
Ratings by platform
- Yelp: Varies significantly by provider, ranging from 1 to 5 stars (25 reviews (on Yelp))
- Healthgrades: 4.0 out of 5 (4 ratings)
- Healthgrades: 3.6 out of 5 (14 ratings)
- U.S. News Doctor Finder: 3 out of 5 (Dr. Chou) (118 ratings)
- U.S. News Doctor Finder: 4 out of 5 (Dr. Zhu) (74 ratings)
What patients say
Patients praise
- Some doctors are described as thorough, professional, kind, and attentive listeners
- Positive experiences with effective treatment plans and symptom relief, particularly for migraines and neurological conditions
- Specific staff members and assistants praised for being helpful and making patients feel comfortable
- Effective communication of complex medical information by some providers
Common complaints
- Difficulty with office staff responsiveness, including not returning calls or answering phones
- Long wait times for appointments
- Reports of rude or unhelpful administrative staff
- Communication challenges with some providers
- General concerns about hospital system being overwhelmed
In patients' words
"Dr. Majoka is a great Dr. He explains so you can understand! His assistant is awesome she makes you feel Comfortable. Everything is swift when you go. I am in and out in less than a hour!"
— Local review platform"Dr Eme Igbokwe is great, but unfortunately his office staff is horrible. They will NOT call you back, even about medication. They rarely even answer the phone and leaving a message gets you nowhere."
— Healthgrades review"If I could give 0 stars I would. I would NOT EVER recommend Dr. CHOU TO ANYONE.!!!! He is almost impossible to understand, He showed no care about patients health, just goes through the motions to get done and get out."
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