New Jersey Travel Medicine | RWJBarnabas Health
Travel Medicine • Bound Brook, NJ
Ratings by platform
- Yelp: 2.3/5 (~1,294 reviews)
- Birdeye (Cooperman Barnabas Medical Center): 3.8/5 (2,357 reviews)
- Trustaine: 3.2/5
What patients say
Patients praise
- Systematic effort to collect and analyze patient feedback for service improvements
- Availability of direct channels for filing concerns and complaints
Common complaints
- Long wait times in emergency rooms and clinics
- Perceived unprofessionalism or rudeness of staff
- Communication issues and conflicting guidance from office staff
- Frustration with billing and appointment scheduling systems
In patients' words
"Good doctor but the wait time is too long. They state you will be charged if you fail to meet your appointment time but the patients should not have to wait almost an hour to be seen."
— Birdeye review for Cooperman Barnabas Medical Center"I have complained numerous times regarding staff not answering phone, waiting time, not being consistent with refills and spending 5 minutes with patients."
— BBB complaint against RWJBarnabas HealthMore clinics in Bound Brook
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