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Green Brook Family Medicine: Personalized Healthcare

Family MedicineBound Brook, NJ

★★★★☆4.2/515 reviews across 1 platforms

Ratings by platform

  • Healthgrades: 4.2 out of 5 stars (for Dr. Donna Pizzelanti) (15 reviews)

What patients say

Patients praise

  • Physicians described as attentive, caring, and thorough listeners
  • Convenience of having on-site diagnostic services like labs and X-rays
  • Appreciation for detailed follow-up communication after visits
  • Effective diagnosis of complex or persistent medical issues

Common complaints

  • Frustrations with front desk and administrative staff communication
  • Reports of billing errors and scheduling issues
  • Long wait times for appointments
  • Inconsistent experiences with doctor attentiveness and diagnostic approach

In patients' words

"At Green Brook Family Medicine, I feel heard. The long note they send after an appointment is something I am seeing done for the first time by any physician and I love it. It definitely lends a personal touch."

LocalityBiz

"My major complaint concerns the staff and front desk. I was billed for the same charge multiple times. Never got a bill sent to me until it was over due with an additional charge added. Never got my results of my vists. Web site useless. I arrived for several visits only to be told doctor was not there or had left for the day."

Healthgrades

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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