At-Home Lab Visits Near You in Boulder City, NV - Getlabs
Laboratory Services • Boulder City, NV
Ratings by platform
- Trustpilot: 4.6 out of 5 stars (1,269 reviews)
- Yelp (Santa Monica location example): Low (varies) (80 reviews)
What patients say
Patients praise
- Convenience of at-home service, especially for those with mobility issues or busy schedules
- Professionalism and kindness of many technicians
- Painless and efficient blood draw experiences reported by many users
- Seamless booking and communication via text/email updates when working correctly
Common complaints
- Unreliable customer service, particularly the lack of direct phone support (AI chatbot only)
- Reports of no-shows or significant appointment delays
- Issues with samples not being delivered to labs or delayed results
- Occasional difficulties with phlebotomy technique and professionalism
- Concerns regarding billing transparency and misleading pricing disclosures
In patients' words
"Getting my blood work done at home made me feel a lot more comfortable, and provided a patient and private experience. I didn’t feel rushed and I didn’t feel embarrassed to be nervous."
— A Sprinkle of Life"I used Getlabs to collect samples for labwork... neither my doctor nor the processing lab has received any samples or results... I've tried calling... but always get a busy signal."
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