EvergreenHealth Primary Care, Lakeshore Bothell
Primary Care • Bothell, WA
Ratings by platform
- Yelp/Aggregated Platforms: ~2.5 - 2.6 out of 5 stars (~81 reviews)
- EvergreenHealth Official Website: 4.8 out of 5 stars (not specified (likely based on internal survey data))
What patients say
Patients praise
- some long-term patients report positive, caring experiences
- appreciation for specific helpful staff members, particularly in the lab/phlebotomy department
- convenience of same-day appointments and online scheduling options
Common complaints
- billing disputes regarding preventative care vs. office visits
- difficulties with appointment scheduling and long wait times
- challenges with prescription refills and communication with pharmacy staff
- inconsistent quality of care following changes in medical staff
- reports of rude or incompetent staff interactions
In patients' words
"Avoid this place like the plague!! HORRIBLE incompetent doctors office. ... I never heard from anyone. ... My pharmacy has also been contacting them trying to refill my prescriptions and they can’t even manage to respond to my pharmacy."
— A Better Place Review"I've been going to this clinic for more than 30 years. I have found all of the staff to be very helpful and caring."
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