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Home - Flex Physical Therapy - Eastside - Bothell, WA

Physical TherapyBothell, WA

★★★★☆3.7/53 reviews across 1 platforms

Ratings by platform

  • Unilocal: 3.7/5 stars (3 reviews)
  • Yelp: Not explicitly stated overall rating, though noted as having 16 reviews (16 reviews)

What patients say

Patients praise

  • Knowledgeable and friendly physical therapists
  • Effective and personalized treatment plans
  • One-on-one sessions with therapists
  • Successful outcomes for pelvic floor and strength training patients

Common complaints

  • Billing and administrative disputes
  • Threats of collections for disputed charges
  • Lack of responsiveness from management regarding billing issues

In patients' words

"What a billing nightmare! My child went to Flex Physical Therapy... I got an email threatening me with collection for some balance on the account that shouldn’t have been there."

Unilocal reviewer

"I saw Dawn for pelvic floor exercises and she was amazing. She described the exercises in a way I could understand..."

Yelp reviewer

"[She] gave me exactly the information I needed to put the strength back in my hips, to get some balance back and to walk without assistance. She is extremely friendly, knowledgeable, and fun..."

Unilocal reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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