Bothell Clinic Near Me | HealthPoint | Washington

Patients praise

• Appreciation for certain attentive and professional physicians (e.g., Dr. Karlie Hippman)
• Some patients find the clinic to be a breath of fresh air compared to past negative healthcare experiences
• Praise for the efficiency and friendliness of specific staff members in some instances
• Accessibility of care, including being a low-cost option that provides follow-up and referrals

Common complaints

• Complaints regarding dental care (specifically aggressive cleanings, chipped teeth, and cracked fillings)
• Difficulties with front desk staff and communication (rude behavior, lack of knowledge, unresponsiveness)
• Scheduling frustrations, including long wait times for appointments and difficulty contacting specific providers
• Inconsistent quality of medical care and lack of provider preparedness (chart review issues, missed appointments by providers)
• Facility concerns, such as parking availability and the condition of waiting room furniture