Bothell, WA - Optum
Dermatology • Bothell, WA
Ratings by platform
- Yahoo Local: 2.5/5 (not specified total count, but includes breakdown of ratings)
What patients say
Patients praise
- High level of care from specific healthcare providers
- Professionalism of clinical staff
Common complaints
- Difficulty navigating office facilities and finding specific suites
- Communication barriers with administrative staff
- Challenges with medication management and prior authorization processes
- Frustration with administrative changes and appointment procedures (e.g., pre-appointment phone calls)
In patients' words
"I feel no one here actually wants to talk with you. Go in to dermatology. Find out what I needed for medication and get the prior authorization. They make you download a my chart app for tracking."
— Yahoo Local user review by Jack M."Optum Care handles preparation for colonoscopies HORRIBLY! They initially require a phone appointment with them calling you."
— BBB Business Profile review by Denise C."Though I'm not a fan of the new facility changes - the overall level of care and professionalism here is unmatched. The health care providers I have seen (Melissa Means & Brad Frandsen) have..."
— MapQuest/Everett Clinic page user reviewMore clinics in Bothell
Dermatologist in Bothell
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