Our Primary Care Doctors - Mass General Hospital
Primary Care • Boston, MA
Ratings by platform
- Mass General Brigham official provider directory: Typically very high (often 5/5) on the official Mass General Brigham provider portal (Varies widely by provider (e.g., hundreds of ratings for established doctors))
- Third-party platforms like Birdeye: Generally lower (ranging from approx. 2.7 to 3.7 stars) on third-party review platforms (Varies (e.g., 20 to 984 reviews))
What patients say
Patients praise
- Highly knowledgeable and thorough primary care physicians
- Providers who listen attentively and demonstrate genuine care for patients
- Strong, long-term patient-provider relationships
- Effective coordination and follow-up care
Common complaints
- Difficulties with billing and insurance coding accuracy
- Reports of rude or unresponsive administrative and customer service staff
- Challenges with appointment scheduling and access to urgent care
- Concerns about communication and time spent by providers during visits
In patients' words
"Christopher Coley MD is an outstanding physician who is a great example of what a PCP should be! Excellent!"
— Mass General Brigham Provider Portal Review"My last physical indicated everything was okay... Blood Tests from next physical showed I had stage 3 kidneys disease. Dr. said it was due to Aleve."
— LocalityBiz User Review"This is concerning an experience with MGH Billing Please NEVER trust the bills they send with co-pays required!!!"
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