Boston Children's Hospital: Homepage
Pediatrics • Boston, MA
Ratings by platform
- Birdeye, Beaming Health, and others: 3.6/5 stars based on 17,056 reviews (Birdeye) and 3.2/5 based on 159 reviews (Beaming Health) (17,056 (Birdeye); 159 (Beaming Health))
- ComplaintsBoard: 2.0/5 stars (4 complaints recorded)
What patients say
Patients praise
- praise for the skill and professionalism of clinical staff
- gratitude for high-quality care received for complex conditions
- appreciation for cafeteria and facility amenities
Common complaints
- concerns regarding billing department processes and communication
- frustration over appointment scheduling, cancellations, and long wait times
- negative reports on mental health treatment experiences
- complaints regarding staff communication and responsiveness to patient needs
- perceptions of discrimination or inequitable treatment in care delivery
In patients' words
"I am deeply grateful for many things in my life, and among the greatest is the incredible opportunity to have my daughter cared for by your team--the wonderful and professional staff of Boston Children's."
— Yelp review via MapQuest"This is completely unacceptable behavior and I hope they improve their communication because it affects the patient's well-being and the family's life."
— Birdeye reviewMore clinics in Boston
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