Physical and Occupational Therapy
Occupational Therapy • Boston, MA
Ratings by platform
- Birdeye (Joint Ventures Physical Therapy): 4.9/5 (364)
- POST Physical Therapy (Google Maps data): 5.0/5 (94)
- Yelp (Boston Physical Therapy & Wellness): 4.4/5 (21)
- Birdeye (ATI Physical Therapy): 4.8/5 (178)
What patients say
Patients praise
- Clinicians are frequently described as knowledgeable, professional, and attentive.
- Personalized treatment plans that lead to measurable improvements and recovery.
- Friendly and supportive environment during therapy sessions.
- High level of expertise, particularly in orthopedics, neurology, and chronic pain management.
Common complaints
- Administrative issues, including difficulties with appointment scheduling, referral processing, and unresponsive communication.
- Reports of unprofessional or dismissive behavior by front-desk or administrative staff.
- Instances of perceived poor care or rigid policies regarding appointment attendance.
In patients' words
"Mark was fully invested in my recovery from day one. He asked thoughtful questions, carefully fine-tuned my therapy based on how my body responded, and made adjustments each session."
— Patient at Joint Ventures Physical Therapy"The receptionist... demonstrates ongoing unprofessionalism and a lack of courtesy toward clients. She has repeatedly displayed rude behavior, a dismissive attitude, and poor communication skills."
— Patient at MOTION PT Group"He is the best! I was back at the gym in 9 weeks and went on a golf trip at 12 weeks despite an estimated 14 week recovery period."
— Patient at POST Physical TherapyMore clinics in Boston
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