Boston Neurology - Brigham and Women's Hospital
Neurology • Boston, MA
Ratings by platform
- US News Health: 4 out of 5 (39 (Neurology-specific))
- Healthgrades: 84% Patient Experience Rating (17% higher than national average)
- Mass General Brigham Provider Directory: Highly rated (averaging 4.6 to 4.9 out of 5 across several neurologists) (Ranges from 31 to 90 reviews per provider)
What patients say
Patients praise
- Providers are highly regarded as knowledgeable, thorough, and compassionate
- Many patients feel heard, valued, and not rushed during consultations
- Strong bedside manner and effective communication regarding diagnoses and treatment plans
- Collaboration between patients and neurologists is frequently cited as a highlight
Common complaints
- Frustrations with hospital billing department and insurance coverage communication
- Occasional challenges with post-visit follow-up scheduling and communication
- Difficulty understanding some providers due to language barriers or communication style during visits
In patients' words
"Dr. McGinnis is the most thorough healthcare provider I have ever seen. He listened to all my concerns, asked questions, and took very detailed notes."
— Mass General Brigham Provider Directory"Dr Bernstein is the best neurologist I have ever worked with. and I've worked with about 12. Is a true collaboration working with her."
— Mass General Brigham Provider Directory"The billing department has no clue what they are doing. I called multiple times to verify my appointment would be covered by insurance... they assured me the worst case scenario would be to pay a higher copay. Well, you can guess what happened. Insurance didn't pay and I was stuck paying $400 out of pocket."
— BirdeyeMore clinics in Boston
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