Endocrinology | Boston Medical Center
Endocrinology • Boston, MA
Ratings by platform
- Birdeye / Google reviews aggregation: 3.2 out of 5 stars (based on 10 reviews) (10 reviews identified on aggregate platforms)
- US News & World Report (Patient Experience): 3 out of 5 stars (10 reviews)
What patients say
Patients praise
- High-quality medical care from specific endocrinology physicians
- Courteous and professional clinical staff for some patients
- Modern and clean environment in newer facilities like the Menino building
Common complaints
- Difficulties with scheduling and appointments, including issues with referrals and long wait times
- Reports of unfriendly, unhelpful, or unprofessional administrative and reception staff
- Occasional complaints regarding communication and responsiveness of medical staff
In patients' words
"I would love to give a big thank you to Marcia (the coordinator of scheduling the appointments) who helped me a lot to book my endocrinology appt at BMC Marcia was very understanding , very professional, helpful, compassionate and ready to help for further concerns."
— Birdeye/Google Review"The receptionists in the endocrinology department are very rude. Who hires these unprofessional people? Do better BMC!"
— LocalityBiz Review"It’s impossible to get the appointment there. I lost about a month and did not get it... This is totally unprofessional! Every time they make stories."
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