Ear Nose and Throat - Otolaryngology in Bossier, LA - Highland Clinic
Ear, Nose, and Throat (ENT) • Bossier City, LA
Ratings by platform
- Birdeye (Highland Clinic overall): 4.1 out of 5 stars (208 reviews)
- WebMD (Dr. Clifford Rice): 5.0 out of 5 stars (19 ratings)
What patients say
Patients praise
- Professional and thorough medical examinations
- Compassionate and attentive care from specific providers
- Helpful and informative consultations
- Convenience of a multi-specialty facility
Common complaints
- Long wait times
- Difficulty communicating with staff and automated systems
- Concerns regarding bedside manner, including feeling rushed or dismissed
- Issues with billing, refunds, and medical record management
In patients' words
"Highland clinic is a joke. Automated answering where people wanna give you attitude and talk to you like you are stupid."
— LocalityBiz review"Dr Christy is an exceptional doctor in his field... I like that he’s just a down to earth “country boy” and talks to people in a way to make you feel at ease and not like a robot."
— WebMD review"I wouldn’t know since this is my first visit, it is 1.5 hours after my appointment time, and I am still sitting in the waiting room. Not impressed so far."
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